There are so many organisations talking about customer personalisation but few actually understand how to truly achieve this, and at the most granular level of 1:1 personalisation. Experimentation and real-time testing of customer segments, throughout the entire online customer journey, allows organisations to predict future trends with greater accuracy. Organisations using this methodology benefit from greater cost reductions as well as happier customers and improved ROI.
Discussion topics at this dinner will include:
Address: 30 St Mary Axe, London EC3A 8EP
Enjoy dinner with 360-degree views across London from of the iconic Gherkin Tower.