Start your journey now, at this interactive dinner, with discussion and debate on:
Digital commerce in 2017 and beyond - multi-channel challenges and opportunities
Defining the journey: strategies for gaining new insights into customer behaviour and purchase patterns
Shifting mindset: from a products to ‘customer experiences’
Personalising the buying experience: shaping each customer journey through context
Cementing the relationship: from ‘e-commerce’ to the whole customer experience for increased revenue
Creating an ‘emotional’ experiences: the potential of geo-location, VR, AR and automation
A vision for the future: what will digital retail look like in 5 years?
12 places available
Address: 10 Monmouth Street, London, WC2H 9HB
Covent Garden Hotel is situated in the heart of the theatre district and is just a short walk to the Royal Opera House, Soho and within easy reach of the city's business centre.