Automating the customer experience in the connected society
Start your journey now, at this interactive dinner, with discussion and debate on:
Understanding how today’s consumers connect with each other and your business
Charting the progress of automation in marketing and customer service
The potential of bots to improve the customer experience and boosting competitiveness
Applications of Virtual Reality and Augmented Reality: enabling emotional connections with brands
How might automation improve customer relationships and the customer experience more profoundly?
Is an ever greater role for Artificial Intelligence within the context of customer experience inevitable
This event is open to 12 C-level, VPs, Heads of, Directors and drivers with live projects focusing on Marketing, Digital, Insight, Customer Experience, Marketing, Marketing & Communications, Customer Journey, Innovation, Transformation, Strategy, Development and Change.