Automating the customer experience in the connected society

Start your journey now, at this interactive dinner, with discussion and debate on:

• Understanding how today’s consumers connect with each other and your business
• Charting the progress of automation in marketing and customer service
• The potential of bots to improve the customer experience and boosting competitiveness
• Applications of Virtual Reality and Augmented Reality: enabling emotional connections with brands
• How might automation improve customer relationships and the customer experience more profoundly?
• Is an ever greater role for Artificial Intelligence within the context of customer experience inevitable

This event is open to 12 C-level, VPs, Heads of, Directors and drivers with live projects focusing on Marketing, Digital, Insight, Customer Experience, Marketing, Marketing & Communications, Customer Journey, Innovation, Transformation, Strategy, Development and Change.