08:30 - 12:30
Thursday 21st September 2017
The Ham Yard Hotel
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Welcome to the Worker Experience Tour 2017


Join Appirio and learn the tactics and techniques to using platforms and applications to enable your workers to build a deep connection with your customers, creating a transformational experience that will produce significant ‘return on investment’ for you.


This event walks you through a brand new approach to key business outcomes that 99% of business leaders have never seen.


You will learn how to:
  • Implement a strategy around any of the following six business outcomes - engaged workers, loyal workers, agile workers, greater brand awareness, amplification for wider reach and creating raving customers - driving growth and profitability
  • Best leverage Cloud and consumer grade applications to effectively create customer and worker driven processes that increase collaboration, loyalty and revenue
  • Create a clear and measurable connection between ‘soft skills’ engagement programmes and technology innovation
  • Develop the right tactics, techniques, frameworks, and the three things you need to do more of in the next year to become more successful
  • Get-ahead of your rivals through understanding how the most innovative brands are deploying tech with this new approach to connected experiences
  • Build brand evangelists and heroes in your workforce AND customer base
  • Manage cultural change in your organisation, and why digital Interactions should be fast, social, conversational, responsive and intuitive


Other reasons to attend:
  1. Network With The Best. Connect with an unprecedented collection of fellow industry experts, sharing knowledge to realise value and industry best practices to transform the way you do business.
  2. Leave Inspired. The main purpose of this event is to provide real, actionable ideas so that attendees can walk out and hit the ground running.

Register your interest


Matthew Syed
Matthew Syed

Journalist, Writer, Broadcaster

Nicola Shaw
Nicola Shaw

Senior Vice President, HR Operations Warner Music Group

Stuart Gibbons
Stuart Gibbons

Head of Customer Experience, British Car Auctions

Jon Pickles
Jon Pickles

Global Director, 360 Engagement, The Travel Corporation

Chris Barbin
Chris Barbin

Chief Executive Officer, Appirio

Greg Bohlen
Greg Bohlen

Senior Director of Strategy and Digital, Appirio EMEA

Justin Anderson
Justin Anderson

General Manager, Appirio EMEA


Ham Yard Hotel

Address: One Ham Yard, London, W1D 7DT