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Masterclass 1
Game Plan Boost

Game Plan Boost is about strategy: how to prioritise, make plans and move when things are shifting fast. Explore the steps to take to bring colleagues and customers with you, when uncertainty reigns. Our expert speakers will prepare you to navigate today's disrupted economic terrain, and think ahead on how to reposition.

Masterclass 2
From Critical Workloads to Infrastructure Innovation

Organisations all over the world are facing unprecedented change. Shifts in consumer behaviour and operating conditions mean that organisations must balance the need for innovation and adaptability with delivering critical workloads. This session explores the benefits of a hybrid cloud approach and how to get the maximum value out of growing data volumes.

Masterclass 3
Finding the Digital Optimum

Finding the Digital Optimum is about reaching the pinnacle in tech. 41% of businesses consider legacy technology to be their biggest challenge, whilst high growth companies suffer from technology complexity. Both rush forward to implement AI and automation, with differing results. We look at the biggest pitfalls in tech strategy, and how to build a foundation that will power up new technologies and not hold them back.


Join us for lunch at Chief Disruptor LIVE: Virtual. Whether you're taking time out to reply to emails or making lunch for your kids, LUNCHBOX gives you the chance to hear about the macroshifts that go beyond business and impact the whole of society. Get your family involved too, as we look at everything from drone travel to refugee entrepreneurs to revolutionary business.



Masterclass 1 
The Innovation Mindset

The Innovation Mindset is about building cultures of creativity. Innovation is not just about having the biggest brains around or being a smaller team; it's grounded in culture. Today, companies put in place a host of initiatives from ping pong tables to digital garages, in order to ignite brain cells. The question is - what works? The answer isn't free beer.


Masterclass 2
Data Journey

Data Journey is about mapping the path to get the most out of your data. Data problems in businesses are not to do with a lack of it; rather, 45% of businesses are struggling to effectively manage and get the most out of their data. We hear from data experts on the different bits of the journey, and what can come next.

Breakfast Box

08:00 - 08:30 Yoga Class

Start your morning right with a yoga class from Frame Gyms.

08:30 - 08:45 Breakfast Cooking Class

Learn how to make a breakfast that will power you through the day.

08:45 - 09:00 Morning Mindfulness

Get into the right headspace for the day with Ian Leonard, Travel & Transport Leader UK at IBM.

Morning Keynotes

09:00 - 9:10 Virtual Training

09:10 - 09:15 Good Morning from Nimbus Ninety

Emma Taylor, Founder of Nimbus Ninety

09:15 - 09:30 When Proactive Meets Reactive: Maintaining Long-term Vision in Crisis

Business strategy has always required fluidity for times of disruption, but today this is truer than ever. We hear from a strategy guru on how to pivot effectively in times like now, and the crucial difference between proactive and reactive strategies.

Brandie Deignan, Managing Director of Marco Pierre White Restaurants

09:30 - 09:45 Changing the World with Better Blended Business Models

Business-focused just on profit does not work in today's society. Consumers care about the provenance of the products they buy, and stakeholders want to know that the business they're investing in is run ethically. We examine the way that business models need to fundamentally change to create outcomes that are blended of people, profit and planet.

Heather Savory, Non-Executive Director of the Office for National Statistics

Coffee Break Activities

09:45 - 09:50 From the Army to the Business World

09:50 - 10:00 Through Tech Knowledge to the Stars

Lauren Allison, CEO of #techmums

Morning Masterclasses

10:00 - 10:10 Introductions in Strategy Tables

10:10 -10:20 Social Distancing Shouldn't Mean Customer Distancing

Life has changed. Customer experience needs to radically adapt to incorporate remote working, social disruption and behaviour change.  No matter where your agents are located, explore how to empower your employees to excel for your customers and maintain trust through adversity.

Ian Moyse, EMEA Sales Director, Natterbox

10:20 - 10:30 Lessons from Uncertainty: Building Resilience into Your Business Model

When environments are shifting fast, businesses must be prepared to move with them - and sometimes that means reprioritising business strategy. We look at the most effective ways to condition your reflexes for response in uncertain markets, and to build resilience into your business model.

Alexandra Altinger, CEO - UK, Europe & Asia, J O Hambro Capital Management

10:30 - 10:45 Fireside chat: GAME PLAN BOOST

  • What are the trends emerging as the pandemic unfolds?
  • How do you balance short term (revenue) pressures with longer-term vision?
  • How can business models be more agile...without masses of cost?
  • What leadership skills do you need most at this time?

Alexandra Altinger, CEO, J O Hambro
Ian Moyse, EMEA Director, Natterbox
Brendan Mackinney, COO, Natterbox


10:45 - 11:30 Roadmapping in Strategy Tables

  • What are the key pressures on customer processes and channels?
  • What are the priorities for CX strategy in the short and mid term?
  • How do you lead your team's return to WFO (Working From Office)?
  • Preparation for future scenarios – how will this change you?

11:30 - 12:00 Lessons Learnt & Q+A

10:00 - 10:10 Introductions in Strategy Tables

10:10 - 10:20 Unlock the Potential of Your Hybrid Multi Cloud Infrastructure

Rashik Parmer, IBM Fellow and Vice President Technology - Europe

10:20 - 10:30 High Performance IT

Zoe Chilton, Head of Technical Partnerships, Aston Martin Red Bull Racing


  • What are the technology priorities in times of change?
  • How do you balance managing mission critical workloads with innovation?
  • How do you optimise infrastructure to do more with less?
  • What are the three actions for the data-rich business?

Zoe Chilton, Head of Technical Partnerships, Aston Martin Red Bull Racing
Rashik Parmer, IBM Fellow and Vice President Technology - Europe

10:45 - 11:30 Roadmapping in Strategy Tables

Choose from our 4 strategy tables:
  • From Critical Workloads to Innovation
  • Data Mobility in a Hybrid Multi-Cloud world
  • Making AI fast and simple
  • Accelerating the transition to a hybrid and containerised world.

11:30 - 12:00 Lessons Learnt & Q+A

10:00 - 10:10 Introductions in Strategy Tables

10:10 - 10:20 Democratise Digital Transformation Through Automation

Digital priorities have shifted, resources are stretched. Workers without masses of technical expertise need to find efficiencies and automate tasks rapidly, but in collaboration with IT teams. The digital optimum is spreading the power of automation and integration more widely, and scale in line with demand, to keep remote work productive and transform how things are done.

Fergus Moroney, VP EMEA, Workato

10:20 - 10:30 The Hurdles Before AI

With "data-driven" as the new black, AI can derive new insights about everything from your consumers to your products to your coffee machines. But businesses often leap to AI before they've jumped the hurdles. We take a look at the biggest hurdles to AI, and how to avoid falling over them in your own journey.

Damian Smith, Head of IT at the England & Wales Cricket Board

10:30 - 10:45 Fireside chat: FINDING THE DIGITAL OPTIMUM

  • What is the digital optimum in the new (remote) working reality?
  • Which projects are on hold and which are prioritised?
  • Where will AI and automation projects accelerate?
  • Where have responses to Covid-19 generated innovation and transformation?

Damian Smith, Head of IT at the England & Wales Cricket Board
Fergus Moroney, VP EMEA, Workato

10:45 - 11:30 Roadmapping in Strategy Tables

Roadmapping in Strategy Tables - AUTOMATION TO TRANSFORMATION

  • What are the barriers to effective automation and platform integrations?
  • How do you ensure scalability? Is legacy the main barrier?
  • The transition to a new reality – how can automation enable better work?
  • How do you adapt transformation priorities now and in the near future?

11:30 - 12:00 Lessons Learnt & Q+A


12.05 - 12.30 Lunchbox 1: The Gamechangers

Explore what the next ten years in business and tech have in store.

12.05 - 12.20 Is Drone Travel the Future?
Dan Hayes, Co-founder of VRCO

12.20 - 12.30 A Forgotten Workforce: The Refugees Who Are Changing The Game
Charlie Fraser, co-founder of TERN

12.30 - 13.00 Lunchbox 2: The Business Revolution

Hear about the people and principles behind a business in the 2020s.

12.30 - 12.40 Purpose & Profit: The Promise of B-Corps

12.40 - 12.50 Bringing an Industry Together
Will Mace, founder of EQ-Connect

12.50 - 13.00 The Cognitive Bias Brand
Ankita Singh, EMEA Head of Franchise eCommerce at The Body Shop

Afternoon Keynotes

13:00 - 13:15 Disrupting a Market: Stories of a Large-Scale Sustainability

With companies like Shell and BP at the top of the list of scapegoats for where the environment is today, the energy industry has had to turn itself on its head to keep up with global sustainability objectives. We hear from an energy expert on how the market is disrupting the way for other industries to follow.

Paul Massara, former CEO at nPower

13:15 - 13:30 Close to Home: Building Communities for Social Good

In times like today, community is more important than ever - but we can't get that social connection we all crave. Apps like Houseparty and Zoom are reconnecting people, but is video calling enough? We hear from an organisation that has building community at its heart.

Nick Lisher, Head of EMEA at Nextdoor

Coffee Break Activities

13:30 - 13:45 Starting a Business: Things That Go Wrong

Rebecca De Beukelaer, Founder of UniSalad

13:45 - 13:55 Introductions in Strategy Tables

13:55 - 14:05 How to be an Innovation Giant

Every organisation has that list of "not now" ideas that were not urgent or applicable enough to pilot. We talk about diffusing innovation thinking throughout the business and revisiting the right ideas, that could power forward your business through a time of uncertainty.

Ben Legg, Seasoned technology CEO

14:05 - 14:15 Nurturing a Culture of Creativity

There are many ways to nurture creativity within an organisation, both by enhancing individual creative abilities and team collaboration. We hear from an innovation expert on how to nurture innovation processes, and what works for different organisation types.

Dr Eitan Buchalter, Director of Innovation at the Global Governance Institute

14:15 - 14:30 Fireside chat: THE INNOVATION MINDSET

  • What ways can organisations be encouraging collaboration and creativity during remote working?
  • How can business leaders be creative about driving innovation with what is already in place?
  • What is your number one tip for encouraging innovation throughout the organisation?

14:30 - 15:15 Roadmapping in Strategy Tables

  • What are the key challenges for organisations trying to innovate now?
  • And how can these challenges be overcome?
  • How can innovation strategy best support business strategy?
  • What are the priorities for innovation in the short and mid-term?
  • What are the methods for fostering creative & collaborative culture?

15:15 - 15:45 Lessons Learnt & Q+A

13:45 - 13:55 Introductions in Strategy Tables

13:55 - 14:05 Data-Driven Leadership

In the face of Covid-19, organisations are recalibrating business intelligence strategy. Driven by the new normal of working from home and increased pressure on network bandwidth, a shift from desktop based analytics to a cloud based approach is accelerating. Explore how a shift to In-Place™ analytics can drive self-service and minimise disruption.

Ian Macdonald, Principal Technologist, Pyramid Analytics

14:05 - 14:15 What Comes After Machine Learning

How we interrogate data is framed by technical capabilities and current search culture. How can a cutting-edge approach to machine learning echo human thinking and serve your customers faster and more accurately?

Seb Haire, VP Sales and Partnerships, Kare Knowledgeware

14:15 - 14:30 Fireside chat: DATA JOURNEY

  • What stops organisations from getting data under control?
  • How do you democratise data?
  • Where does data give the edge in times of rapid change?
  • How do current conditions alter strategy?
  • What are three imperatives for data strategy during this crisis?

Tim Porter, CEO & Founder, Kare Knowledgeware
Ian Macdonald, Principal Technologist, Pyramid Analytics

14:30 - 15:15 Roadmapping in Strategy Tables

Roadmapping in Strategy Tables: BUSINESS INTELLIGENCE

  • How do you encourage analytics collaboration with a remote workforce?
  • How do you provide access to high-performing, high data volume secure analytics despite low bandwidth connections?
  • How can analytics be delivered flexibly driving value for both organizational and individual benefit?
  • How do you create a confident analytics culture and drive user adoption regardless of skill set?


Roadmapping in Strategy Tables: CUSTOMER JOURNEY

  • Where is data hindering the customer journey?
  • What are the options for automation and AI?
  • Barriers to roll-out and adoption
  • Steps for implementation

15:15 - 15:45 Lessons Learnt & Q+A

15:45 - 15:50 Thank You & Close from Nimbus Ninety

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