With many organisations struggling to track buying behaviour or to create a 360° view of their customers, inability to access and use data effectively is crippling organisations’ CX dreams. In this session, we will dive into the secrets behind data-driven hyperpersonalisation across touchpoints and explore how an end-to-end customer engagement platform can be the foundation for customer engagement success.
In partnership with Cheetah Digital
Date: Thursday 6 May | Time: 18:00 - 19:30 BST
Location: Virtual Event
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Join other CX, operations and digital transformation leaders to explore how sales order automation can differentiate you from your competitors and lay the foundations for exceptional customer experience.
In partnership with Conexiom
Date: Tuesday 11 May | Time: 08:30 -10:00am BST
Location: Virtual Event
Date: Tuesday 20 May 2021 | Time: 14:00 - 15:30 BST
Location: Virtual Event
Join us for an insightful investigation into how continuous end-to-end test automation can de-risk your enterprise integrations, letting you accelerate innovation while ensuring business continuity.
In partnership with Tricentis
Date: Tuesday 25 May | Time: 18:00 - 19:30 GMT
Location: Virtual Event
Join senior data and technology leaders from across the manufacturing sector, including automotive, defence, construction and engineering, to define how to reach data maturity, exploit technologies such as AI and digital twins, and create the plants and products of the future.
In partnership with Cognizant
Date: Wednesday 26 May | Time: 12:00 - 13:15 GMT
Location: Virtual Event
Following opening remarks from thought leaders, this interactive workshop will use digital collaboration to facilitate a Lightning Decision Jam with representatives from across Defence in order to assess:
In partnership with BAE Systems Applied Intelligence
Date: Wednesday 9 June 2021 | Time: 08:30 - 10:00 BST
Location: Virtual Event
A decentralised approach to infrastructure is vital to power the innovation and connectivity today’s consumers demand. We explore the steps enterprises are taking to harness networks, cloud and data to build digital advantage and forge a path to growth.
Join senior technology peers to explore the principles of digital advantage and how to accelerate digital leadership at this cross-industry event.
In partnership with Equinix
Date: Thursday 10 June 2021 | Time: 08:40 - 10:00 BST
Location: Virtual Event
Join customer experience professionals to understand where the opportunities lie to revolutionise your customer experience through AI-driven omnichannel strategies. Explore new ways of leveraging emerging technologies for lasting loyalty and increased revenue.
In partnership with Wipro and AWS
Date: Thursday 17 June 2021 | Time: 08:30 - 10:00 BST
Location: Virtual Event
A decentralised approach to infrastructure is vital to power the innovation and connectivity today’s consumers demand. We explore the steps enterprises are taking to harness networks, cloud and data to build digital advantage and forge a path to growth.
Join senior technology peers to explore the principles of digital advantage and how to accelerate digital leadership at this cross-industry event.
In partnership with Equinix
Date: Tuesday 22 June 2021 | Time: 08:40 - 10:00 BST
Location: Virtual Event
Whether you work with SAP, Salesforce or ServiceNow, join us for a discussion on how to build the foundations for a centralised DevOps programme and proven strategies for evolving traditional packaged application quality processes to accommodate DevOps speed.
In partnership with Tricentis
Date: Tuesday 6 July 2021 | Time: 08:40 - 10:00 BST
Location: Virtual Event
