The trends shaping how customers will behave and buy
As expectations evolve, brands must look forward to stay ahead.
Tech-driven change is accelerating, and building brilliant new experiences is getting harder. Consumers can feel digitally superior to the brands that they interact with, whilst loyalty is waning. How do you navigate this landscape of shifting expectations, and know which trends are vital to follow?
Join us for breakfast to explore the world of the future shopper - their mindset, behaviour, and the tech that matters - based on brand new research and insight.
08.00 Arrive and breakfast
08.30 Welcome and Introduction
Paul Fennemore, Digital Transformation Consultant, Sitecore
08.40 The Tectonic Shifts in Consumer Behaviour
Paul Fennemore, Digital Transformation Consultant, Sitecore
09.00 Presentation: The Future Shopper Trends
Hugh Fletcher, Global Head of Consultancy and Innovation, Wunderman Commerce
09.30 Roundtable Analysis
Break into small roundtables to discuss the following points and build 5 key takeaways:
10.20 Feedback and top takeaways from each table
10.30 Session ends
In partnerships with:
This is a private event for members of our community. Membership is free and takes less than 5 minutes. As a member, you will have access to this and other complementary events. Learn more
This event is for 15 x C-level, VPs, Directors, and Heads whose responsibilities include transformation, technology, information, marketing, digital, e-commerce, customers, new markets, growth, or platforms.
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