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However, with reduced cashflow impacting organisations across industries, it is critical to manage demand spikes effectively without increasing headcount. Instead, leveraging automation allows businesses to create efficiencies to drive revenue and strategic growth, as well as allowing customer service reps to focus on value-add tasks rather than repetitive manual data input. But how can sales order automation lead your organisation into an era of efficiency? And how can it solve the shortcomings of RPA?
Join other CX, operations and digital transformation leaders to explore how sales order automation can differentiate you from your competitors and lay the foundations for exceptional customer experience.
08.35 Welcome from Nimbus Ninety
08.40 How to Excel in the Efficiency Era
Dominic Aelberry, Vice President, EMEA, Conexiom
08.50 The Journey to Exceptional Customer Experience
Steven Taylor, Information Systems Project Manager, Brammer
09.00 Discussion tables
Share experiences with peers in our facilitated discussion tables to explore how to effectively implement sales order automation for enhanced customer experience.
09.45 Key Takeaways
In partnership with
Speaker - Steven Taylor, Information Systems Project Manager, Brammer
Speaker - Dominic Aelberry, Vice President, EMEA, Conexiom
Dominic Aelberry is tasked with helping continue Conexiom’s expansion and success within the EMEA region. He joined the team with an impressive background of senior leadership roles in technology with an emphasis on cloud solutions, including Upland Software, Dell, IBM and OpenText. Before joining Conexiom, Aelberry was Vice President, EMEA and APAC at Upland Software.
This is a private event for members of our community. Membership is free and takes less than 5 minutes. As a member, you will have access to this and other complimentary events. Learn more.
This event is for 25 x C-level, VPs, Directors, Heads, Senior Managers and drivers of live projects in digital, innovation, IT, infrastructure, insight, marketing, platform, product, strategy, transformation, workforce, growth, architecture, and automation.