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Covent Garden Hotel

 The Customer Happiness Index Dinner 

 Your customers' happiness is everything
 18:30 - 22:30 
 Thursday 20 June 2019 
 The Covent Garden Hotel, London 

In a world where trust in brands is at risk, your customers’ happiness is everything.

Every click, swipe and decision can be mined for insight. But how do you get to the crux of what matters - keeping your customers happy?

Join senior marketing and product peers to explore how to cut through the noise of big data to measure happiness, and find quick and meaningful ways to connect to customers saturated with digital experiences.

  • Data-driven, but still distanced? Big data limitations.
  • Qualitative data and measuring happiness?
  • How do top disruptors keep their customers’ happy?

In partnership with




This is a private event for members of our community. Membership is free and takes less than 5 minutes. As a member, you will have access to this and other complimentary events. Learn more.

This event is for 10 x Heads, VPs, Directors, Senior Managers and the drivers of live projects whose responsibilities includedigital, e-commerce, UX, product, optimisation, analytics, insight, multi-channel, online, marketing, innovation, customer experience, digital experience, transformation, omni-channel, customer journey, personalisation, mobile, digital transformation, AI and data.

Register to Attend